jilip8 Privacy Policy

1. Introduction

jilip8 ("we," "us," or "our") operates the online gaming platform accessible at jilip8.app (the "Platform"). This Privacy Policy describes how jilip8 collects, uses, stores, shares, and protects personal information obtained from players and visitors who access or use the Platform.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering for a jilip8 account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with jilip8's Terms & Conditions, which govern your use of the Platform. Defined terms used but not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2. Data We Collect

jilip8 collects personal data in the following categories:

2.1 Registration and Identity Data

When you create a jilip8 account, we collect your full legal name, date of birth, email address, mobile number, and a username of your choosing. This information is required to create and maintain your account.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address, and selfie photographs for identity verification purposes.

2.3 Financial Data

We collect information necessary to process deposits and withdrawals, including your GCash or PayMaya account details, bank account information (for BPI, BDO, Metrobank, and other supported banks), and transaction history on the Platform. We do not store full payment card numbers on our servers.

2.4 Usage and Technical Data

We automatically collect certain technical data when you access the Platform, including your IP address, device type, operating system, browser type, session duration, pages visited, and game activity. This data is used for security monitoring, fraud prevention, and platform improvement.

2.5 Communications Data

If you contact jilip8 customer support via live chat or email, we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.

2.6 Responsible Gaming Data

If you use jilip8's responsible gaming tools — such as deposit limits, cooling-off periods, or self-exclusion — we record your preferences and the dates on which they were applied. This data is used to enforce your chosen restrictions and is treated with the highest level of confidentiality.

The table below summarises the main categories of data collected and their primary purposes:

3. How We Use Your Data

jilip8 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your jilip8 account, including verifying your identity and age (21+ requirement).
• Payment Processing: To process deposits and withdrawals in Philippine Peso (PHP) via GCash, PayMaya, and supported Philippine banks.
• Legal and Regulatory Compliance: To fulfil our obligations under the Philippine Data Privacy Act, anti-money laundering regulations, and applicable gaming regulations, including reporting requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support channels.
• Platform Improvement: To analyse usage patterns and improve the jilip8 Platform's features, game selection, and user experience.
• Responsible Gaming: To enforce deposit limits, cooling-off periods, and self-exclusion requests you have set on your account.
• Communications: To send you account-related notifications, transaction confirmations, and — where you have opted in — promotional communications about jilip8 offers and new games.

jilip8 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

jilip8 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you — including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable laws, including KYC/AML obligations and regulatory reporting requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for optional purposes such as marketing communications, where you have given explicit consent. You may withdraw consent at any time by updating your communication preferences in your account settings.

5. Data Sharing

jilip8 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, and partner banks require certain personal and financial data to process your transactions securely.
• Identity Verification Providers: Third-party KYC service providers assist us in verifying your identity and age in compliance with regulatory requirements.
• Regulatory and Law Enforcement Authorities: We may be required to disclose your data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or law enforcement agencies where required by law or court order.
• Technology and Infrastructure Providers: Cloud hosting, security, and analytics providers who process data on our behalf under strict data processing agreements.
• Professional Advisers: Lawyers, auditors, and compliance consultants who are bound by professional confidentiality obligations.

6. Cookies and Tracking Technologies

jilip8 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the Platform.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function. These include session cookies that keep you logged in to your jilip8 account. These cannot be disabled.
• Analytics Cookies: Help us understand how players navigate the Platform so we can improve the experience. Data collected is aggregated and anonymized.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and suspicious login attempts.
• Preference Cookies: Remember your settings and preferences, such as language and display options.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain features of the jilip8 Platform.

7. Data Retention

jilip8 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC documents are retained for the period required by applicable regulations, typically five (5) years from the end of the business relationship.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage logs are retained for up to twelve (12) months for security and analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jilip8's data disposal procedures.

8. Data Security

jilip8 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• AES-256 encryption for data stored at rest on jilip8 servers.
• TLS 1.3 encryption for all data transmitted between your device and the Platform.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing by independent security professionals.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• 24/7 security monitoring and automated threat detection systems.

Despite these measures, no system is completely immune to security risks. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilip8 will notify you and the National Privacy Commission in accordance with the requirements of the Philippine Data Privacy Act.

9. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilip8:

• Right to be Informed: The right to know what personal data jilip8 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data jilip8 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to jilip8's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data protection rights have been violated.

10. Children's Privacy

The jilip8 Platform is strictly intended for individuals aged 21 years and above, consistent with Philippine regulations governing casino-style gaming. jilip8 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the jilip8 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

11. International Data Transfers

jilip8 primarily stores and processes personal data within secure data centre facilities. Where personal data is transferred to service providers or infrastructure partners located outside the Philippines, jilip8 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act and NPC regulations.

By using the jilip8 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

12. Third-Party Services

The jilip8 Platform integrates with third-party services to deliver certain features, including payment processing (GCash, PayMaya, BPI, BDO, Metrobank), game content providers, and identity verification services. These third parties operate under their own privacy policies and are independently responsible for their data practices.

jilip8 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the jilip8 Platform.

13. Changes to This Privacy Policy

jilip8 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the Platform. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The updated Privacy Policy will be posted on this page with a revised "Last Updated" date.

Your continued use of the jilip8 Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jilip8's data practices, please contact our Data Protection Officer through the following channel:

[email protected]

The email address above is provided as plain contact information only and is not a clickable link. For the fastest response, we recommend using the live chat feature available when you are logged in to your jilip8 account. We aim to respond to all privacy-related enquiries within 15 business days.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.